Privacy Policy | fbjili Official Online Gaming Security

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Basic account details, identity verification, payment info, and device data.
  • Why we collect it: To manage your account, process transactions, prevent fraud, and comply with laws.
  • Who sees it: Only our internal team and essential partner service providers (payment/security).
  • How long we keep it: For the life of your account plus the legal timeframe required in the Philippines.
  • Your control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

Welcome to fbjili. This Privacy Policy describes how we handle your personal information when you use our platform. This policy applies strictly to our official website and mobile applications.

Please note that this policy does not cover third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party sites you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure and legal gaming environment:

Account & Identity

Username, email, date of birth, and contact details to establish your account.

Verification Documents

Identification documents required to verify your age and residency in the Philippines.

Payment Data

Transaction history and payment method details to facilitate deposits and withdrawals.

Gaming Activity

Records of games played, betting history, and transaction logs for fairness and auditing.

Technical Data

IP address, browser type, device identifier, and operating system for security and optimization.

Support Records

Communications sent to our support team regarding account issues or inquiries.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information you provide during registration, KYC verification, and support requests.
  • Automatically: Data collected via cookies and server logs while you navigate our site.
  • Partner Providers: Information from our payment processors and verification services to confirm transaction and identity validity.

4. Why We Use Data

Your data is used exclusively for legitimate operational and legal purposes:

  • Account management and service delivery.
  • Processing deposits and withdrawals in PHP.
  • Verifying identity and age to prevent underage gaming.
  • Preventing fraud, multi-accounting, and money laundering.
  • Personalizing your experience and optimizing site performance.
  • Fulfilling legal obligations required for gambling operators in the Philippines.
  • Marketing updates (only if you have explicitly opted in).

5. When We Share Data

We never sell your personal data to third parties. We only share information when necessary for the following:

  • Essential Partners: Payment processors, identity verification services, and technical hosting providers.
  • Legal Requirements: To relevant authorities when mandated by applicable law or to protect our legal rights.

6. How We Protect Data

We implement rigorous security measures to keep your information safe:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Internal access to personal data is restricted to authorized personnel only.
  • Isolation: Sensitive payment information is handled through secure, isolated environments.
  • Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your gaming experience, remember your preferences, and maintain security. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal information:

  • Access & Portability: Request a copy of the data we hold about you.
  • Correction: Request updates to inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal retention requirements.
  • Objection: Withdraw consent for marketing or object to certain processing.

To exercise these rights, please contact our support team via the channels available on the Support page. Note that certain data must be retained after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We retain your personal data for as long as your account remains active. Once an account is closed, we may still hold certain information for the period required by applicable law in the Philippines to satisfy legal, accounting, or regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to legal requirements.

Parents or guardians who become aware of a minor using our platform are encouraged to report the account through our support channels.

11. Cross-Border Transfers

Some of our partner service providers operate outside the Philippines. By using our platform, you acknowledge that your information may be transferred to and processed in other jurisdictions. We ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, please reach out to us.

Contact Support